Faq’s El Porvenir

Yes, we are open and operate based on availiability. We suggest our guests to do a reservation in advance for any of our services: accommodation, activities, or restaurant.

We love animals, but we are a conservation refuge adjacent to Cotopaxi National Park, a protected area with its own rules for visitors. Therefore, we cannot accept pets.

No, we don’t have a campnig are but we have three accommodation options that offer differente experiences.

For your visit to the páramo, we recommend dressing in layers with warm and versatile clothing. It’s important to protect yourself against the cold, wind, sun, and moisture when outdoors. We also suggest you to bring bathing suit for the spa.

You can reach El Porvenir in any vehicle.There are three main roads to arrive to Hacienda El Porvenir. The main road (through Machachi) is mainly paved and has 4 km of gravle and stone. It’s advisable to come in a higher vehicle, but a 4×4 is not necessary.

Check-in: 3:00 PM Check-out: 12:00 PM (noon)

Breakfast: 7:30 AM to 9:30 AM Lunch: 1:00 PM to 3:00 PM Dinner: 7:00 PM to 9:00 PM

Yes, you can check our menu at the page. We have vegan, vegetarian, and gluten free options.Breakfast: 7:30 AM to 9:30 AM Lunch: 1:00 PM to 3:00 PM Dinner: 7:00 PM to 9:00 PM

The Hacienda is located at 3600 meters (11,800 feet) above sea level. We suggest drinking plenty of fluids during your stay. If you experience headaches, digestive issues, or dizziness, please let us know. These are normal symptoms of acclimatization and typically subside after a few days at altitude. Our shop has oxygen tanks available for purchase if needed.

We provide all the technical equipment for the activities. It is recommended to bring personal items such as waterproof jackets and pants, a hat or cap, sunglasses, and gloves. Bring your bathing suit for the spa.

Yes, you can, but we cannot guarantee availability. We recommend booking your activities in advance, especially if you are visiting during peak season or national holidays.

In Machachi, located 21 km from Hacienda El Porvenir, is the nearest town. Machachi has a public hospital that provides basic medical services, ambulance service, and paramedics. Severe emergencies should be handled in Quito.

They can contact you by calling (593-2) 2040208 or (593-2) 6009533, or via WhatsApp at (593-9) 94980121. Please note that phone and internet signals are limited.